A Mother’s Prayer and a Daughter’s Dream: The God Box just made the New York Times bestsellers list!

by Mary Lou Quinlan
Published May 18, 2012 in Media, News

I am so excited to share this incredible news. The New York Times just named “The God Box” to their bestseller list. This is a huge thrill for me and I can only think of Mom who was the reason for the story and more than that, the reason I believed I could write. Even though I can hear her now saying, “I knew this would happen,” I have to admit, I am over the moon with joy, gratitude and that feeling that comes with doing what you love. Thanks so much to all my friends and family who were behind me every step of the way. This is your story, your success too.

Tags: Books, Mary Lou Quinlan, New York Times, New York Times Best Seller, Press, The God Box, the God Box project

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JCP: Meet your MVP. A lesson in knowing what women (don’t) want

by Mary Lou Quinlan
Published May 16, 2012 in Retail

This morning the Wall St. Journal headlined the plummeting fortunes of JCPenney  or “JCP” as the company calls itself now that it’s run by former Apple veteran Ron Johnson.  I was among the zillions of marketers applauding the idea that the guy who orchestrated Apple’s sleek and engaging retail stores had come to spruce up the brand that is more “cheap” than “chic.” But it seems that the Penney customers were more than Johnson bargained for.

$163 million of losses later, company execs are admitting that maybe their aspirations to repair company performance in one year was a little too ambitious. Seems they’ve discovered that their customers are addicted to coupons, as they dub them,‘drugs.’

Really? What a surprise. Why would you shop Penney without a coupon? Women know that the store has been a go-to stop on their repertoire of low-priced retailers, along with every competitor who offers coupons, rebates, free stuff to get her dollar. Why did JCP think that they could not only change their customer’s habits but actually convince her to abandon her smart shopping behaviors, just by adding an entertainment space to hang around in? No matter how many ad campaigns they’ve tried, JCPenney’s is the friendly, low priced department store with lots of deals.

I think that JCP didn’t value their MVP, the woman who has counted on them for good quality at a low prices, urged on with a deal. More than that, I wonder if Ron really likes his customers. My guess is that like lots of marketers, he probably wishes his customer was cuter, thinner, younger, richer and just dying to hang around in his store while paying full price on their cool kiosk. (Trust me, she’s too busy to ‘hang around’ and there are about three of these skinny, premium price paying, underaged wealthy women to lure to the store and she’s already on every one else’s dance card.) And I also imagine that JCP’s focus groups were used to prove Johnson’s theory rather than to really listen to who the heck is paying his paycheck.

Apple knew its customers and brand by heart. Time for Penney’s to meet their own, face to face and romance her all over again.

My reco? Love the one you’re with and she will bring more customers like her to your store. Women aren’t going backwards to full price, not in this economy, not at the value tier that this store serves. She was loyal to you. Why are you abandoning her?

Tags: JCPenney, Just Ask a Woman, m2w, Marketing, Marketing to Women, Marketing to Women in Mind, Mary Lou Quinlan, Shopping, Wall Street Journal

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My latest project: “The God Box,” full of faith, love and letting go

by Mary Lou Quinlan
Published May 13, 2012 in Media, Moms & Family, New Ideas

That has been my experience of the past month, every single day.

On April 14th, at the Coaches V Cancer event in my hometown of Philadelphia, I launched my new book The God Box: Sharing my mother’s gift of faith, love and letting go. And seven days a week since then, I have spoken, hugged and shared my story. The book is about the discovery of my Mom’s God Boxes filled with loving prayers, 20 years worth of every worry, hiccup and hope for family, friends and even strangers.

I knew that even writing a book with “God” in the title might make some people wonder what I was up to. After all, business people rarely cross lines of politics or religion or any boundary that might seem too personal. And here I was, on the road talking about faith, motherhood and the heartbreak of losing my mother. But you know what? There’s a lot of yearning out there for honest talk about the relationship that formed us first and the underlying beliefs that get us through life. The book is spiritual and inspirational and I am proud to share that it has been recommended by PARADE, Redbook, Family Circle and this week by USA Today as the number one book for Mother’s Day.

We have been covered in the Wall St. Journal, the Huffington Post and the NY Post and I’ve written blogs for the New York Times’ Motherlode, Parents.com, Belief. net and this Sunday for the Wall St. Journal, all exploring the nature of mothers, both in life and after death.

The book garnered bestseller status in the first two weeks on amazon and Barnes and Noble and both the online and brick and mortar stores blew through their stock in a heartbeat. We have gone to a second printing and we are just getting started. The book is not about one holiday or one life. But about the hopes we harbor for those we love and the way we can learn to let go.

I have traveled so many miles and frankly, shed some tears but I sit here a month later and want to say, this is the loveliest journey into understanding women that I have ever taken. And men are along for this ride too. And in my own way, I believe my Mom is enjoying it as well.

Hope you will check out the book right here on the home page. I can say that right now, I couldn’t be happier.

Tags: Marketing to Women, Mary Lou Quinlan, speaking to women, spirituality, The God Box book, the God Box project, women

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